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A client will not ask you which fund to buy before he asks you what a word means.
Sum assured. Grace period. Rider. These come up in every insurance conversation, and a partner who fumbles one of them loses the room.
The words below are the ones clients actually ask about. Each gets one plain line. After that, three examples showing how a single term changes what a family ends up with.
One warning before you start. Four of these have changed since 2024, and most guides online still carry the old numbers. They are marked below.
1. Premium. What the client pays to keep the cover running. It can be paid yearly, half-yearly, quarterly or monthly.
2. Sum assured. The amount the family receives if the client dies during the policy term. This is the number that matters most, and the one clients usually set too low.
3. Policyholder. The person who owns the policy and pays for it. Usually the same person whose life is covered, but not always.
4. Life assured. The person whose life the policy covers. A husband can be the policyholder on a policy covering his wife, for example.
5. Nominee. The person who receives the money on a claim. More than one nominee can be named, with a share set for each. If the nominee is a child, an appointee must also be named to receive it on the child's behalf.
6. Grace period. Extra time after a missed premium, during which cover still runs. 15 days if the premium is paid monthly, 30 days in every other case.
7. Rider. An optional add-on bought with the policy, at an extra premium, covering a defined extra event. It has to be chosen at the start in most cases.
8. Exclusions. The situations in which the policy does not pay. Every policy has them; they are listed in the document, and they differ from insurer to insurer.
9. Lapse. What happens if the premium is still unpaid when the grace period ends. Cover stops. A death after this point is not covered. This is the most expensive word on the list.
10. Revival period. The window to bring a lapsed policy back, usually with interest and sometimes fresh health checks. Five years from the first unpaid premium for a normal term plan, and three years for a linked policy. Most guides still say two years.
11. Free look period. Time to read the policy after it arrives and return it for a refund if it is not what the client expected. 30 days from receiving the document, whether it was bought online or offline. Older guides saying 15 days are out of date.
12. Death benefit. What the nominee receives if the life assured dies during the term. In a plain term plan, this is the sum assured.
13. Maturity benefit. What the client gets if he outlives the term. In a plain term plan, nothing. Variants that return the premiums exist and cost a great deal more.
14. Surrender value. What an insurer pays if a policy is given up partway through. A plain term plan has no savings element, so it normally builds no surrender value at all. Clients who expect money back on cancelling are thinking of a different kind of policy.
15. Claim settlement ratio. The share of death claims an insurer settled in a year, out of the claims it dealt with. Published by IRDAI. Useful as a rough filter between insurers, and no guarantee about any one claim.
One more worth knowing: Underwriting. The insurer's check on age, health, habits, occupation and income before it agrees to issue. Whatever the client declares here is what the claim will later be checked against, which is why an honest answer at the start is worth more than a cheaper premium.
Definitions on their own do not stick. These three do.
A client is quoted cover for 30 years. He then asks to add a critical illness rider, and the premium goes up by roughly a third.
The rider is worth having for many people. But two things have to be said before he signs.
The rider pays on a defined list of illnesses, written into the policy, and not on any illness. And some plans only allow it at the start.
Under IRDAI’s Master Circular, premiums for health-related and critical illness riders can be up to 100% of the base policy premium.
Illustrative only. Actual premiums depend on age, health, occupation and insurer, so quote the real numbers from the actual proposal.
A family claims and the insurer points to an exclusion nobody had read.
This is almost never the insurer being unfair. It is the document doing exactly what it said it would do. Exclusions differ between insurers, and a summary page is not the policy.
Open the exclusions page with the client while the free look period is still running. That is what the 30 days are for.
A client stops paying in a difficult year. The grace period passes. The policy lapses, and he assumes it is gone.
It usually is not. He has five years to revive a normal term plan, not two. Many partners have told clients they were too late when they were not.
Revival may need interest on the unpaid premiums and fresh health checks. It is still almost always better than buying again later at an older age.
"I will get my money back at the end." Not on a plain term plan. It pays if the client dies during the term, and nothing if he lives. That is the whole reason it is cheap.
"I can cancel and get a refund any time." Only inside the 30-day free look window. After that, a plain term plan has no surrender value. But one should note that, free look refunds aren’t always full. Insurers may deduct proportionate risk premium, medical examination expenses and stamp duty where permitted.
"My policy lapsed, so it is finished." Usually not. Five years to revive a normal term plan, three for a linked one.
"The insurer with the highest claim ratio is the safest choice." It is one filter among several. It says nothing about a claim where the health declaration was wrong.
"My nominee will definitely get the money." Not if the policy has been assigned to a lender, and not smoothly if the nominee is a child with no appointee named. Both are worth checking.
You are not being asked to become an insurance expert. You are being asked to answer fifteen questions correctly.
That is a low bar, and most of what your client reads online fails it. Being the person who is right about the free look period and the revival window costs you nothing, and it is very hard to compete with.
It also opens the household. A nominee question brings in the spouse. A child nominee brings in what the children will need. None of that starts with a fund, and none of it stops mattering when the market falls, which is why a successful mutual fund distributor keeps a protection conversation running with every family.
You now have the fifteen words your clients ask about, the four that changed in 2024, and three examples that make them stick.
Doing this across a book means knowing which families have cover, which nominations are incomplete, and which policies are sitting behind a loan.
Wealthy partners can distribute insurance alongside mutual funds, fixed deposits, bonds, broking and a loan against mutual funds, on one platform with a household view and Instant KYC in under two minutes.
If you hold an ARN, see what a mutual fund distributor business looks like with the full range on it. If you are still working out how to become a mutual fund distributor, start there. Note that distributing insurance needs a separate IRDAI registration, which the protection layer article covers.
Disclaimer: This article is for education only and is not insurance, investment or tax guidance. Insurance is the subject matter of solicitation. Distributors should only offer products they are registered and qualified to distribute. Distributing insurance needs a separate IRDAI registration that an ARN does not provide.
Insurance rules change, and policy wordings differ between insurers. Confirm the current position and read the policy document before relying on anything here with a client.
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The nominee receives the money on a claim. If the nominee is a child, an appointee must be named to receive it on the child's behalf; otherwise, the claim gets held up.

30 days from the day the policy document is received, whether it was bought online or offline. Guides saying 15 days are out of date.

Five years from the first unpaid premium for a normal term plan, and three years for a linked policy. Revival may need interest and fresh health checks.

The share of death claims an insurer settled in a year out of those it handled, published by IRDAI. Treat it as one filter among several, not a promise about an individual claim.

Within 15 days of the insurer being informed, or 45 days where an investigation is needed. Interest is payable if the insurer is late.

No. Distributing insurance needs a separate IRDAI registration with its own training and examination.